How late can I cancel? 1 hour before your appointment starts.

Is there a cancellation fee? No, there is currently no cancelation fee.

Can I do a walk-up? No. Since we do not have a shop yet, all services must be scheduled in advance.

What can I expect at an appointment? When you arrive or schedule a phone appointment, we will talk about your goals and what you need. We will talk about who will provide the materials, your concept, and what service you would like. Finally, we will discuss the price with you, based on your specific needs, and when the item(s) will be finished. Typically, appointments take about 45 minutes - 1 hour.

What type of payment methods do you accept? We prefer cash, check, Zelle, apple pay.

How is the price determined? The price is determined based on your specific needs and the amount of work that will need to be done.

Does it cost extra during the holidays? No, we do not charge you extra for the holidays.

Does it cost extra to rush the order? Yes, we do charge you extra to rush the order. The price will be based on the needs and time required.

Do you require an upfront deposit? Yes. We request that you pay 50% of the quoted price upfront.